Refund Policy

7-day money-back guarantee

We offer a 7-day money-back guarantee. If you are not satisfied with LogicLab Premium, you can request a full refund within 7 days of your order date — no explanation required.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at rodea1038@gmail.com and we will arrange it with Paddle for you.

Once approved, the refund is returned to your original payment method. Timing depends on your bank or card issuer, typically within 5–10 business days.

Cancelling your subscription

You can cancel Premium at any time from the Account / Billing page in the app, which opens your Paddle customer portal. Cancelling stops future renewals — you keep Premium access until the end of the period you have already paid for. Cancelling on its own does not create a refund; use the process above if you want one.

Renewals and further help

If a renewal charge caught you by surprise, contact us — we will look at it fairly and, in most cases, refund a recent unused renewal. Full details of Paddle's own handling are in Paddle's Refund Policy.